When you get a sale, the company will email you a printable shipping label. Thank you! You can unsubscribe from Mercari emails by clicking on an email sent by them and scrolling to the bottom and looking for unsubscribe and then uncheck the boxes. It really helps to round up a few items at once, so you have a batch to start. I have an issue going on where the tracking number says the item was delivered, but nothing ever showed up. Mercari also provides $200 in shipping insurance as well. If you have a top notch store, NEW everything, amazing packaging & are fast then you should not be treated like a dog. Wireless earbuds. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management. This thread is almost 4 years old, so if you have additional questions, please start a new thread. Hello Julie if possible can you share, the outcome of your experience. If a Seller lists a prohibited item, it will be Total revenue value of these 36 items is well over $1000, not to mention the $300 mercari is holding from by balance. The correct course of action would be to destroy the bag and throw it in the trash. Its much better and safer for a buyer to shop at eBay. If you have further questions, feedback, bug reports, or want to know a bit more about us, why not swing by for a chat and say Gday! They refused to send a return label and THEY rated the seller ON MY BEHALF!!!! I paid $500 and checked out the sellers reviews before purchasing. Theyre out of compliance with the regulatory government agency that oversees businesses that handle peoples money. What happened to the package once it left drivers hands is anybodys guess. I WOULD NEVER RECOMMEND USING THIS SITE. I guess I am done with this site. For example, if you are selling a wedding dress, explain to the Mercari shoppers what a magical wedding that was. If you knowingly sell or intend to sell a fake item, you could be sentenced to years in prison and/or be ordered to pay steep fines .. view details Hi, Seasoned sellers send out offers every week if not daily to nudge interested users into purchasing. available when listing the item. And that is why for every single email they continue to send me, they are going to pay for.???? Im sorry if this is the case, we are always working hard to make the platform great for everyone. imho. I feel like i was scammed by the buyer and Mercari. So far, I have been happy with my purchases. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. Ive been selling for about a year, 95 positive 5/5 star reviews, never anything less. Mercari provides labels for the Use of them does not imply any affiliation with or endorsement by them. Know the laws in your state!???????? Its DEFINITELY NOT WORTH IT for any Decent Seller. Try it for yourself, register for free, and enjoy a 14-day trial with no commitment or credit card required. They take out the money before they rate the Seller and Mercari holds it. permitted. But first, lets focus on how to use the Mercari app. Today I learned, IF YOU mark an item received & rate the seller, the payment is releasedso if you rate the seller a horrible one with 1 star, they get paid and you lose out! Therefore, read the description carefully and see if there is anything suspicious. Not from me. LUCKILY, I did not mark the item delivered only by pure chance. I went to customer service and essentially was shut down telling me there was nothing they could do. Having your Mercari account suspended after establishing your seller profile and building your rapport with customers can be stressful. Then Mercari pushed through a rating that I didnt give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. Im never gonna sell anything to people with PO BOX address again. Mercari may not be used to sell any of the following products or services: Note: Any item may be removed at the discretion of the company. Now they suddenly want to be law abiding Im calling a spade a spade. For Mercari, these items include: Disclaimer: this is not the complete list, so be sure to keep updated with any changes in Mercari's prohibited item policy. But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! I had the same exact issue. Things can surprise you with their true weight (both bigger AND smaller), and choosing shipping based on actual . Do note that there is an additional $2 fee for direct deposits to your bank account under $10, which means its best to hold on until your balance exceeds $10 before cashing out! The description is where you write your listing title, description, and hashtags. I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. I just had someone purchase some Oakley sunglasses off me and I think I'll pass on selling on there. Okay, so you came across an item not selling for an unbelievable price, checked the photos from different angles, read the description carefully and everything looks fine. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Mercari should have refunded you I think thats wrong if you asked the questions to the seller of what specific lens it is. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-mobile-banner-2','ezslot_14',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0'); Therefore, you should always avoid buying if you see an item on Mercari selling for an extremely low price than the retail price. Now, the seller has 3 days to ship the item to the buyer. That is to say items that are actually manufactured for LV by various factories around the world but rejected as not being "100% perfect". I now have to go through the process of rejected the charge on my credit card. Dont have the item nor the payment. ', Press J to jump to the feed. Also, what do you consider a proper reason? if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-leaderboard-2','ezslot_6',133,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-leaderboard-2-0');So to conclude the question, is Mercari legit? In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. However, there are possibilities of getting scammed by buyers/sellers if you fail to do your due diligence before dealing. I have personal experience with buying something not as described. Therefore, all transactions or shipments must go through Mercari to keep both parties protected. Minimum-Wrangler4387 6 mo. Hopefully, this guide helps you with your online selling journey. Moreover, you can also sell your unused items here. The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. By following these tips, you are unlikely to be scammed by sellers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-mobile-leaderboard-1','ezslot_18',138,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-mobile-leaderboard-1-0'); However, it is extremely important for you to read Mercaris marketplace guidelines and policies as well to avoid other potential issues. Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. Bob Taylor (Keep on Punching). (Read Disclaimers Below) You've probably been told by tons of people on Facebook, Reddit, Twitter and even YouTube, that "You can't sell Food and Candy on Mercari!", I'm going to tell you my Trade Secrets and many of the steps I gave while mentoring a . Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . You have so many different sellers selling bootleg copies of movies and tv shows. . Hopefully they contact you about it. Selling counterfeit items are strictly illegal as they are copying everything including the trademarks, labels, designer names etc. The second time the buyer canceled it on the 3rd day but no reason provided. If it was marked delivered that is because the company who shipped the item, delivered the item ( they dont lie ). Always buy from sellers who uploaded multiple photos of their item from different angles and the images appear to be real. Once youve followed all of these steps you can add your listing to Mercari through the app or on the website. Mercari let seller keep my printer he claimed he wanted to return AND CLOSED MY ACCOUNT with out resolving this matter. now returning it for no proper reason and they approved her request So this was the cancellation policy for buyers, now lets get to know them: Cancellation requests are usually made by buyers but sometimes sellers also have to cancel the order. However, if you are found guilty, then you will need to say goodbye to the marketplace. The Mercari app is one of my favorite places to sell designer shoes. Im moving to Amazon & Shopify. I have taken in all aspects of Mercari. Sigh. Strangely enough return for refund might fall under this. The seller dropped off the item to USPS instead of UPS. I was selling at least a couple items a week and have had only one sale since the shipping increased , Don't bother, there customer support is useless. Now I searched and see on Reddit that this scam has been going on since 2018 and obviously Mercari has not fixed it. Mercari says it has credited my account with credits to be spent at Mercari for other merch but they do not show up in my profile on the Mercari app. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. I provided all the details to Mercari and they didn't further investigate the seller. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. That is a counterfeit bag. This one time I want to return this item. Mercarii may try to find or fabricate a reason for them to keep your money such as you sold counterfeit airpods but they cant throw that on everyone whose money they keep / steal sometimes they have no TOS violations at all so they make up reasons usually around ID verification. If the seller agrees and Mercari confirms that the order hasnt shipped, youll get a refund. Just like a counterfeit $100 bill. They kept asking for it so I wanted the page to stop coming up. WHICH IN TURN CLOSED THE CASE. Find a 9-step-by-step simple guide on how to sell on Mercari below. The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. If you provide the exact measurements of an item, buyers will feel much more comfortable making a purchase. You WILL NEVER, NEVER get actual help. Illegal to sell. In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). Whenever a seller lists a prohibited item, it will be against their Terms of Service regardless of whether the seller acted intentionally or not. Also, its good to know that Mercari invests a lot in the safety of buyers and sellers. One arrived, dead. remove the listing and cancel any related transactions up to and including I've learned my lesson on listing items before I get all the accurate information. Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. Do not use them. In this article, we will compile a list of useful and actionable tips on how Mercari works, what you can sell on Mercari, what the Mercari seller fees and shipping options are, and how to sell on Mercari and other marketplaces fast and effectively by using Crosslist. My friend tried to list a replica Coach purse and the app would not complete the listing as it's against TOS. Thanks again Benjamin and everyone! If you dont want to do this, you can download the free Google Voice app, and generate a phone number that way. If the shipping is late due to no fault of your own, people can then leave the review on your page when it does not reflect the seller but the carrier. Their product just needs to be believable for 3 days. We would like to show you a description here but the site won't allow us. So they have denied my return and refund request. Mercari itself is definitely a legit e-commerce marketplace for buying and selling products. Then Mercari said it was over their 3 day allowance for returns. People are going to prison, but I had to do most of the work myself. Mercari is still asking for more pictures. Fortunately, creating an account on Mercari takes minutes not hours. Never send items directly from the manufacturer (avoid drop shipping). Also the compliance team are the only group that have any authority. Its a great place for people who dont care. @chaocathy1 A tracking number is required for all items. Everyone who has stolen from me there STILL has accounts. AFTER 2 DAYS THEY SAY THEY CANT FIND MY ACCOUNT. Where to Sell Apple Watches for Most Money (My Experience), How to Hire a Virtual Assistant in 2023 (My Experience), 15 Jobs that Pay Over 300k a Year Thatll Surprise You. Taxidermy, wet specimens or trafficked materials (such as ivory or shark I only buy and sale luxury items In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. She sent me damaged goods and Mercari protected her. For more info take a look at Mercari packing guidelines. Now of course I cant even leave feedback about this seller. And this particular seller STILL has not sent my items after four days! For more details, visit Mercaris Prohibited items page. Do not use this app if you are a serious seller. However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. But first, let me clarify one question just in case youre asking: What are the proofs that Mercari is a legit platform? No I replied I want my item. The manufacturer or agent of the manufacturer is likely the one who reported your listing to eBay. Therefore, you have to ensure that the buyer/seller is trustworthy. . What a well organized, completely thorough, tutorial! Worse the money earned goes to gangsters and terrorists. Copyright 1995-2023 eBay Inc. All Rights Reserved. I can not do an offer nor accept one now. The S&P index shows Mercari in a steep downward decline. All products and company names are trademarks or registered trademarks of their respective holders. fins), Note: Bones, claws, pelts, and teeth are permitted if they are not from Any outfit that locks you in this tightly cant be trusted in my opinion! How it works: Mercari charges a flat 10 percent fee, no matter the price of the sale, so for more expensive items, this site can help you earn more on each piece. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. Thanks Erica (and Julie) for posting/sharing your experience. Buyer beware. Next, youll be asked to add your phone number. And it was not cheap. nicotine or are associated with tobacco or nicotine usage, Items used for identity theft (such as account credentials, user login I am an online seller (just not on Mercari) and I would never treat a customer this way. Mercari has a strict policy of not selling counterfeit products and takes strict action against sellers who list fake products on the platform. (Youve got to taste it defore you buy IT) With Mercari I am going to go for it. If you attempt to sell prohibited items according to Mercari's guidelines, your account will be suspended, and all your transactions will be canceled. property rights: Listings of non-brand, non-genuine, imitation, fake, or replica. For approved returns, Mercari provides a free shipping label to the Buyer. I am filing small claims in my state of Wisconsin. The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. So here I am trying to express my issue with my purchase, but Mercari tells me that I can just cancel. I Appreciate your time and effort put into this article. The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. I recently was given a bad rating because fedex was running behind like I control their business. IVE BEEN SCAMMED AND STILL WAITING FOR 2 MOS FOR MY MONEY. My son does not have his item or the payment for it. they made their choice to basically say screw you, we aren't helping you anymore, we are just going to suspend you and give the guy the money because it's the easiest and safest route for the company to take. Mercari provides labels for the shipping chosen by the buyer when your item sells.
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